Insight on Today's Quote
A bad excuse might protect your ego for 10 seconds… but it can cost you trust for 10 weeks.
Washington’s line is basically a mic drop on integrity. When something doesn’t go as planned, you always have two choices:
explain it away, or
own it and correct it.
The second one is harder, but it keeps your reputation clean. People can forgive mistakes. What they struggle to forgive is the feeling that you’re dodging responsibility.
Step Up To The Challenge
Pick one thing you’ve been avoiding because you don’t have the “perfect explanation.”
Do this today:
Send the message (or have the conversation) with no excuse.
Use this simple format:
“I missed this. I’m sorry. Here’s the fix: ______. You’ll have it by ______.”
Keep it short. Keep it honest. Then actually deliver the fix.
If you want, tell me what situation you’re facing and I’ll help you word the message in a clean, confident way.